Return Policy

This Return Policy applies to physical studio gear sold at Revivearefineao, 1A/67-71 Vicars St, Mitchell ACT 2911, Australia.

Eligible Returns

• Unopened items in original packaging may be returned within 14 days of purchase.
• A proof of purchase (receipt or email confirmation) is required.
• Items must show no signs of use, damage, or alteration.

Non-Returnable Items

• Opened towels, bottles used on site, or mats that have been unrolled for practice.
• Items marked as final sale at the desk.
• Digital or class booking fees, which follow separate cancellation rules communicated at booking.

Refund Method

Approved returns are refunded to the original payment method where possible. Card refunds may take 5–10 business days depending on your financial institution.

Exchanges

Exchanges for the same item type (for example, mat colour variant) are available when stock permits. Price differences, if any, are settled at the desk.

Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

How to Start a Return

Bring the item and receipt to the front desk during staffed hours, or email info@revivearefineao.world with your purchase date and item name.